Payment Information for Holistic Health Company

At Holistic Health Company, we aim to provide our customers with a seamless and secure payment experience. This page outlines all the necessary details regarding the payment methods we accept, as well as other related information to ensure compliance with Dutch and EU regulations.

Accepted Payment Methods

1. Credit and Debit Cards We accept the following credit and debit cards:

• Visa

• MasterCard

• American Express

• Maestro
  
  

2. Online Payment Platforms

• PayPal: Use your PayPal account for a quick and secure payment process.

• Apple Pay: Make payments using your Apple devices.

• Google Pay: Pay easily with your Google account.
  
  

3. Bank Transfers

• SEPA Transfers: We accept SEPA bank transfers for customers within the Single Euro Payments Area.

• Direct Bank Transfer: Transfer funds directly from your bank account to ours. Our bank details will be provided at checkout.
  
  

4. Local Payment Methods

• iDEAL: For customers in the Netherlands, we accept payments via iDEAL, a secure online banking method.
  
  

5. Buy Now, Pay Later

• Klarna: Split your purchase into manageable payments or pay later.
  
  

Currency and Pricing

• All prices on our website are listed in Dollars ($) and include VAT at the applicable rate.

• The total amount you will pay includes the price of the products plus any applicable shipping charges, which will be calculated at checkout.
  
  

Security and Privacy

We prioritize your security and privacy. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. We do not store your payment card details on our servers.

Payment Processing

• Immediate Processing: Payments made using credit/debit cards, PayPal, Apple Pay, and Google Pay are processed immediately.

• Bank Transfers: These may take up to 3 business days to process. Your order will be dispatched once the payment is confirmed.
  
  

Refunds and Cancellations

• Refunds: If your order is eligible for a refund (see our Return and Refund Policies), the refund will be processed using the original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or card issuer.

• Order Cancellations: If you wish to cancel your order, please contact our customer service as soon as possible. If the order has not been dispatched, we will process a full refund. If the order has already been dispatched, please follow our returns procedure.
  
  

Fraud Prevention

To protect our customers and ourselves, we have fraud prevention measures in place. Suspicious transactions may be subject to additional verification, and we reserve the right to refuse orders if fraud is suspected.

Customer Support

If you have any questions or need assistance with your payment, please contact our customer service team at:

• Email: support@holistichealthcompany.nl
  
  

Compliance with Dutch and EU Regulations

We comply with all relevant Dutch and EU regulations regarding payment processing and consumer rights, including the General Data Protection Regulation (GDPR) and the EU Payment Services Directive (PSD2).

By providing this comprehensive payment information, we aim to ensure transparency and build trust with our customers. If you have any further questions, please do not hesitate to reach out to us.